Repair request

This is the section dedicated to private customers who intend to forward a repair request to our lab.
We ask everyone to consult the terms and conditions of our services before completing the following form.

Our laboratory is capable of carrying out repairs and maintenance on all systems. Game consoles, computers and more.
Once the request has been submitted, instructions and communications will be sent to you via email during our normal working hours.

The timing of repairs or diagnostics varies based on the period and amount of work currently present at the time of the request.
Generally our times are fast with a response within 48 hours and a repair within 2 weeks.
Except for cases in which spare parts have to be ordered, where it is possible to see the times extend by up to 1 month.

ATTENTION

We would like to inform our customers that our workshop does not perform modifications on modern consoles such as the Switch or PlayStation.
Any requests regarding this matter will be ignored. Modified consoles received for repair may be refused and left unrepaired for valid legal reasons.

Tempo stimato di inizio diagnostica e riparazione*

12 giorni

*In base al lavoro attualmente in coda

Service available only to Veneto residents on a specific day of the week; rates apply in accordance with the terms and conditions.
WE ONLY ACCEPT ONE DEVICE AT A TIME. TO SEND US MULTIPLE ITEMS, FILL OUT THE FORM FOR EACH INDIVIDUAL DEVICE. THANK YOU
If you require an urgent repair, please select this option. We will assess the possibility of completing the repair within 48 hours; this service is subject to a surcharge in accordance with the terms and conditions.
DEVICES FOUND WITH LIQUID DAMAGE MAY SUBJECT TO PRICE INCREASES FOR REPAIR OR MAINTENANCE NOT CALCULATED IN     THE ADVANCE QUOTE​
DEVICES FOUND WITH SMOKE RESIDUE OR INSECT INFESTATIONS WILL INCUR AN ADDITIONAL CHARGE OF €50 ON THE PRICE OF   REPAIR OR MAINTENANCE
IF THE DEVICE HAS BEEN WORKED BEFORE, PLEASE SPECIFY THIS IN THE PROBLEM DESCRIPTION
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